07 March 2016

Give your Hotel Text Messaging Marketing Boost with this tip

Automated messages save staff and guests valuable time and fosters a better client relationship than phone calls especially when it come to Hotel marketing. Staying more pleasant and attractive and catching the attention of potential guests with mobile technology is a boosting remedy for any Hotel business. Thinking of a creative way
to achieve this? let quickly check these tips from experts. 
  • Send a Welcome Message to Guests

Welcome messages are an awesome approach to set the right tone for your guests at the start of their vacation.


On the off chance that you know your visitors will be touching base on a particular day, consider sending them an instant message as a welcome a couple of hours before registration time. Your message can fill a couple distinctive needs. It can serve as a helpful reminder for guests that they can check-in at a particular time. You can also use your welcome message to improve the guest experience.
  • Make It Simpler to Make Requests

Simply and easier, information can be share via text messaging once guests arrive at your hotel. Rather than having to call for room service, housekeeping, or concierge service, some hotels are exploring how they can use text messaging services to make things easier for guests during their stay. For example, if your hotel is hosting any special events during their stay, you can send your guests a message with the daily event schedule.
  • Follow up with Special Offers

Send offers with the mobile tools since your guest has opted in to receive text message communications from your hotel,  make them to be aware of running promotion in the spring that offers discounted room rates for them.  Share the details, Consider reaching out to guest that book that book at a specific time via text message to offer them a free meal at your hotel’s restaurant as a thank you. There are a number of ways you can use mobile marketing to stay in touch with guests after they’ve stayed at your hotel.

Consider using text messages as a customer service tool for your hotel.

With mobile marketing, you can engage with your hotel guests, and keep them coming back to visit you with special promotions year after year. If you are interested in using text message marketing for your hotel, consider getting started with a simple welcome message for guests who will be arriving shortly.

You can also use mobile to make it easier for guests to make requests during their stay, and follow up with exclusive offers after they leave. Try yoursmszone for free today to give your hotel marketing and customer service a boost.

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1 comments:

bellacollins said...

That's very good share! I am also very interested in starting my own text message marketing campaign for the business growth but not able to decide on any good app that will help me run the campaigns effectively. I have heard about the apps to receive and send sms to slack so it will be great if you can review some good options for that here!